Businesses, whatever their size, need to "keep track" of their operations and Vigilize provides the functionality to do this in an elegant and cost efficient manner.
Whilst being a multi-disciplined IT provider, Minuco has developed a highly focused business unit dedicated to the delivery of its wholly owned "Vigilize product suite". This unit focuses on the deployment of solution and the ongoing development and support of the product suite.
This product suite has been developed for telecommunication service providers.
The Vigilize product suite incorporates the following components:
- VBT is a B2B gateway enabling automated communication between wholesaler and partner/reseller.
- VProvisioning is an order capture and editing workflow application, which enables collaboration between wholesaler, partner/reseller and customer.
- VOpenOSS is a customer service portal for enabling customer self-help and a dashboard view of service information for call-centre agents.
The Vigilize product suite has been specifically designed for the needs of telecommunications companies. Minuco has gained invaluable experience in the field while deploying solutions for companies such as Sprint,
Fibernet, British Telecom, Onetel / Carphone Warehouse, Pipex / Tiscali and Bulldog / Cable & Wireless.